Faq

HOW TO BOOK A ROOM, WHAT TO DO IN CASE OF CANCELLATION?

How can I proceed to book?
You can request information or a quote by clicking on REQUEST INFO; to proceed directly with the booking click on BOOK NOW

It is necessary to make a deposit?
The depositi is only required at certain times of the year

What happens if I cannot came anymore or if I have to cancel the reservation after having already made the deposit?

On certain dates we request a deposit: if the days of your stay concide, beyond the deposit we will indicate you our cancelation policy too. If you cancel the reservation 7 days before your arrival, the deposit will be returned, otherwise after that time limitation there is a penalty fee equal to the amount of the deposit paid.

HOW TO GET TO THE HOTEL / WHERE CAN I PARK MY CAR? / ARE SHUTTLES PROVIDED?

It is possible to get to the hotel by car? Is the hotel located in a restricted area?

To know the exact location of the Chocohotel CLICK HERE

The hotel is outside the ZTL, near the city center, 1,5 km from Piazza Partigiani, point of departure of escalators to the historic center. The nearest exit from the Perugia - Bettolle freeway link road is PREPO.

Is it easy to find a charging station for electric cars near the hotel?
There’s a charging station for electric cars right in front of the Chocohotel.

Is there a parking?
Chocohotel offers 2 outdoor parking and a garage, ungarded but free for our guests

Which is the nearest railway station? Does the hotel offer a shuttle service from/to the railway station?
The main railway station in Perugia, Fontivegge, is 1 km from the hotel. Chocohotel doesn’t provide a shuttle service, but you can take a taxi from the taxi rank in front of the station or take the buses A and G.

Does your hotel provide a shuttle service from/to the airport?
There’s a private shuttle service from/to the airport. The bus stop at the airport is right in front of main terminal entrance

A bus of Bus Italia’s company connects the airport with the main cities Perugia, Assisi, Foligno and other intermediate stops:
The service is provided by a third society. Timetables , prices and purchasing methods can be consulted directly within their website:

SERVICES AVAILABLE AT THE HOTEL

Where can I find the rooms pictures? Can you send them to me?
In CHOCO ROOMS section you can find the pictures of the different accomodations.

At what time it is possible to check-in? And at what time do I have to leave the room on the day of departure?
The check-in is garanteed from 2 p.m., while the check-out by 10.30 a.m. on the day of departure.

Are rooms accessible to people with disabilities?
Yes, Chocohotel dispose of rooms equipped for people with disabilities and every environment is accessible.

Is the hotel always open or does it have a closing time? Is there always someone at the front desk?
The front desk is open H24

Can children sleep in the bed with their parents? Up to what age?
Children under 3 years old can sleep with their parents for free.
Alternatively, parents can request a baby crib at 8€ per night.
Over 3 years old, it would be necessary booking for a triple room.

It is possible to bring one’s own pets? If it’s possibile, is there an additional fee to pay?
Considering that it is not a pet hotel, we decided to respect the needs of all our customers. We kindly ask you to communicate your pet’s presence (no more than one animal per room will be allowed to stay, with a weight limit of 15kg).
Your pets will have access in all the hotel common areas with leash, except in the breakfast room, meeting rooms and pool.
Small dogs (max 15 kg) are allowed in the dinind room (within the hotel but with a separate management).
It is provided an extra that depends on the n° of nights: 1 night 10€; 2 nights 15€; from 3 nights on 20€

Is access to the pool free?
The Chocohotel’s pool is only open during the summer from 9 a.m. to 8 p.m, free for our guests. The use of hair cap is required. The hotel doesn’t provide sea towels and animals are not allowed.

Is breakfast included in the room rate?
When booking, you can choose a room with only an overnight stay oprtion or an overnight stay + breakfast formula based on a plenty chocolate products; do not miss the extraordinary Island of Golossians!

How much is it to add breakfast?
In case you have chosen only the overnight stay, the extra for breakfast is 10€ per person.

Which is the extra for the Super Choco Breakfast? The extra for the Super Choco Breakfast is 7€ per person, reservation is required.

What are the breakfast room and restaurant opening hours?
The breakfast room, on the first floor, is open from Monday to Friday from 7 a.m. to 10 a.m., on Saturday, Sunday and pre-holidays and holidays from 7.30 a.m. to 10.30 a.m.;
The Buonenuove restaurant, within the hotel but with a separate management, is on the ground floorI and it is open at lunch from 12.30 p.m. to 2 p.m., at dinner from 7.30 p.m. to 10 p.m.

Sunday may coincide with the closing day, for this reason it is appropriate to inquire when booking.

Do you arrange tastings?
Our hotel offers different Choco-experiences available in this section.

What does the restaurant offer?
The Buonenuove Restaurant, within the hotel but with a separate management, offers à la carte meals or a half board formula.
Half board is only applicable with a minimum of two nights' stay and should be applied for all days of the stay. The adults price is of 25 € per person while 21 € for children <12 years old and it includes 1 first course, 1 second course with side dishes, 1 dessert, drinks not included.

Do you have gluten-free products? Do you have celiac/veggie/vegan meals or menus?
Both Buonenuove Restaurant, within the hotel but with separate management, and Chocohotel for breakfast service, are registered with the Italian Celiac Association, so for both breakfast and meals include gluten-free dishes. Veggie and/or vegan dished can be chosen upon request.

It is possibile to leave the luggage with you?
Yes, the Chocohotel arranges a free luggage storage.

Does the hotel have a laundry service?
Upon request, the Chocohotel offers an external laundry service.

HOW AND WHAT TO VISIT IN PERUGIA?

How to get to the city center?
From the Chocohotel it is possible to get to the city center by bus line A or G, the nearest bus stop is right in front of the hotel; you can buy tickets at the reception or at any newsstand or tobacco shop, the price is of 1.50€ with a 70 minutes validity, it is free for children under 6 years old.
Another option can be the minimetro from the “Fontivegge” railway station with destination “Pincetto”, same ticket. Eventually, you can get downtown by walking uphill for abut 25 minutes.

Where to park in the downtown area?
The most convenient parking lot is Piazza Partigiani parking, from which you can find escalators that reach the center.

Which are the best downtown restaurants?

Here are a series of downtown restaurants: La Taverna 075 5732536 (gourmet) , Al mangiar Bene 075 5731047 (suitable for families and couples, it is also a pizzeria), Civico 25 075 5716376 (gourmet), Ristorante Altromondo 075 5726157 (gourmet), Osteria a Priori 075 5727098 (suitable for families and couples), Ristorante Pizzeria Il Bacio 075 5720909 (suitable for families and couples, it is also a pizzeria).
For a quick meal: Il Testone 075 573 2492, Poker combinazione di Gusti and near the hotel reachable by foot:: Osteria Mangiafuoco 075 5057233

How to visit the Perugina Chocolate Factory?
It is necessary to call toll-free 800800907 to book a visit to the historical museaum and the factory.

Wineries to visit and shop/tasting
Here is a list of wineries nearby; Cantine Lungarotti 075 988661, Cantine Carini 348 3994939, Cantine Goretti 075 607316, Terre Margaritelli 075 7824668

What to do with children in Perugia?
We reccomend you to visit the historical Sunday Town

Sport/Running nearby:
For the jogging lovers we recommend Percorso Verde in Pian di Massiano a few minutes by car from the hotel.

Shopping malls nearby:
Here are the main shopping malls nearby: Centro Commerciale Collestrada, Centro commerciale Gherlinda(it includes a multiplex theater), Centro commerciale Quasar.

Are there organized tours or can you recommend a guide/organization?
For city tours you may contact Gran Tour Perugia at 371/3116801, which organizes city tours every week.

WHERE TO GO DURING THE STAY IN PERUGIA

What to visit nearby Perugia
From the Chocohotel it is easy to reach any tourist locations in Umbria:

Assisi (24 km, 25 min by car)
Spello (29 km, 22 min by car)
Foligno (38 km, 34 min by car)
Gubbio (55 km, 45 min by car)
Montone (42 km, 39 min by car)
Città di Castello Museo Burri (57 km, 48 min by car) (here we recommend you to visit a Palazzo Albizzini Foundation Burri Collection)
Trevi (50 km, 41 min by car)
Spoleto (65 km, 48 min by car)
Cascata delle Marmore (94 km, 1 ora by car)
Norcia (99 km, 1 ora e 10 min by car)
Lago Trasimeno (Passignano sul Trasimeno 27 km, 22 min by car, from where it is possibile to take the ferry boat to Maggiore Island and Polvese Island)
Castiglione del Lago (46 km, 34 min by car)
Tuoro (33 km, 25 min by car, from where it is possibile to take the ferry boat to Maggiore Island)
San Feliciano (27 km, 24 min by car)
Sant’Arcangelo (30 km, 29 min by car)